What We Do & How We Do It
Introduction is made via phone, email, in-person, or through social media.
We then ask you to please fill out two forms: your travel request(s) and a client profile.
Based on your forms and our conversation we work with our partners around the world to come up with customized options for your upcoming travels.
We follow along your journey to make sure everything is going well. Look out for pleasant surprises along the way, the extra touches that make memories magic.
Upon your return we’ll talk about your experience and what takeaways should apply to future travel.
We encourage social media and can even help you put together a newsletter for your family, friends, or colleagues. Referrals make wonderful thank you's!
TAKE ME TO
Virtuoso is the top luxury consortium in the world. Members must pass a rigorous vetting process and adhere to a strict code of excellence. As part of Virtuoso, we are able to offer the most rare and unique of experiences in addition to special VIP access and amenities to over 1,800 best-in-class travel companies globally including hotels, cruise lines, tour operators, and more.
Black Key retains membership in all of the luxury, invitation-only preferred partner programs, an exclusive network of high-end travel companies from around the world.
Black Key is powered by Protravel International, an award-winning agency recognized by Conde Naste Traveler, Travel + Leisure, and many others including Virtuoso for whom Protravel has won Top Producer 14 years in a row. Protravel's 30 year history of preeminence and annual sales surpassing $1 billion in conjunction with its parent company, Travel Leaders' $23 billion means Black Key has the buying power of a multi-billion dollar enterprise, but the highly personalized attention of a truly boutique consultancy. Protravel's own SELECT Program offers 1,200 premium properties with added amenities and over 4,000 in the Worldwide Program.
Complimentary breakfast for two. Upgrade, early check-in/late check-out subject to availability. F&B or spa credit. WiFi. Priority requests & waitlist. VIP flag.
Before/after hours, backstage, behind the velvet rope... We specialize in crafting extraordinary moments not available to the public at places & events everywhere.
With advisors springing up coast to coast, a world-wide network of partners, PLUS a premium after-hours service, we've got you covered day & night, every day of the week.
Sophisticated mobile & digital itinerary platforms. Cutting-edge portfolio management with investment forecast. Seamless integration with booking & event tools such as Cvent® and Concur™.
DOCS & PROGRAMS
Private Global Entry interviews. Special CLEAR rates. Assistance with TSA Pre-Check. We also handle visa/passport expedition & travel insurance.
Bag pickup from home or office. Customs processes/paperwork handled. No weight, size, or dimension restrictions. Skip airline baggage fees and lines. Tracking & protective wrapping included.
VIP priority wait-list clearance, upgrades and seating. Negotiated rates, special fares and inventory, ticket tracking. In-house team of fare and tariff experts. Preferred partner with all major airlines worldwide.
Our relationships with the world’s finest ocean, river and yacht companies deliver personalized shore excursions and VIP amenities like additional onboard credit along with private cocktail parties.
Chauffeur services, rental car, and rail. Our corporate discounts ensure you receive the best rates available + key contacts assist with special requests.
Hotels, resorts, villas, tree houses, apartments, and tented camps. Receive exclusive complimentary amenities at our curated collection of luxury destinations worldwide.
Restaurant reservations. Theater tickets. Sporting events. Cultural immersion. Cooking classes. Bicycle tours. Art workshops. What you dream, we deliver.
Choice of over 700 aircraft and the right equipment for every mission: helicopters; turbo-props; light, mid and heavy jets plus an international fleet of yachts.
Time & Peace of Mind